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Frequently asked questions

Answers to the questions we hear most often. For anything else, call the practice.

Do I need a prescription?

It depends on your situation. Call the practice or send a WhatsApp message: we will tell you whether you need a prescription.

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Are sessions covered by insurance?

The practice accepts all health insurance schemes. To be reimbursed, your insurance asks for the treatment form (feuille de soins) and the prescription.

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How do I cancel or move an appointment?

Let the practice know the day before, by phone or WhatsApp.

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Which languages are spoken?

In Arabic (Darija), French and English.

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